Palms Caribben Fusion
Privacy Policy
Privacy Policy
Effective Date: 20 July 2026
Palms Caribbean Fusion is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it and your rights under the UK General Data Protection Regulation (UK GDPR).
Who We Are
Palms Caribbean Fusion
218 Beckenham High Street
Beckenham BR3 1EN
Email: info@palmscaribbeanfusion.co.uk
Telephone: 020 8402 1149
If you have any questions regarding this Privacy Policy, please contact us using the details above.
Information We Collect
Depending on how you interact with us, we may collect:
Name
Email address
Telephone number
Booking information
Enquiry details
Marketing preferences
Website usage information
IP address
Cookie information
We only collect information that is necessary for the services we provide.
How We Collect Information
Information may be collected when you:
Complete a contact form
Make a reservation
Join our mailing list
Contact us by telephone or email
Interact with our website
Accept website cookies
How We Use Your Information
We use your information to:
Respond to enquiries
Manage reservations
Provide customer support
Send marketing communications where you have opted in
Improve our website and customer experience
Meet legal and regulatory obligations
We will never sell your personal information.
Marketing
If you subscribe to receive marketing communications, we may send updates about:
Events
Special offers
Seasonal menus
Promotions
News
You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
Understand how visitors use our website
Improve website performance
Remember your preferences
Measure website traffic
You can manage or disable cookies through your browser settings.
Where required, we will ask for your consent before placing non-essential cookies.
Third-Party Services
Our website may use trusted third-party providers including services for:
Online reservations
Website analytics
Email marketing
Website hosting
Maps and location services
Social media integration
These providers process information in accordance with their own privacy policies.
Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse or disclosure.
Whilst no internet transmission is completely secure, we work to protect your information using industry-standard security measures.
How Long We Keep Your Information
We only retain personal information for as long as necessary to:
Provide our services
Meet legal obligations
Resolve disputes
Maintain business records
When no longer required, information is securely deleted or anonymised.
Your Rights
Under UK GDPR you have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Withdraw consent where applicable
Request data portability
To exercise these rights, please contact us.
Complaints
If you are unhappy with how we handle your personal information, please contact us first so we can resolve your concerns.
You also have the right to complain to the Information Commissioner's Office (ICO).
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices.
The latest version will always be published on this page.